This course aims to provide you with an overview of how Human Error Identification methods can be used to find opportunities for Human Error, and reduce the likelihood of them occurring.

At the end of the course you will be able to:

  1. Understand what is meant by human error, and the equipment design factors that increase and reduce the likelihood of particular error types;
  2. Understand the principles of human error identification;
  3. Be able to perform a SHERPA (human error identification) analysis; and,
  4. Understand the principles of human error reduction.

This course comprises the following sessions:

  1. Introduction to Human Factors and Human Error
  2. Task Analysis and Human Error Identification
  3. Example Exercise #1: Kettle
  4. Overview of Human Error Reduction Techniques
  5. Example Exercise #1: Projector
  6. Summary and Recap

This document contains notes that are used to support the classroom-based activities that take place during the course.

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