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Human Factors Professional Skills
Introduction to Human Factors Engineering Professional Skills Sample Module
What Do We Mean by Professional Skills
Difference from Technical Skills
Why are Professional Skills Important?
Common Professional Problems and Challenges for HF Engineers
Gaining Influence
Making Trade-Offs
Managing Project Deadlines and Resources
Dealing with Ambiguity and Uncertainty
Solutions: Develop the Core Skills
Solutions: Figure Out How to Apply Your Expertise
Solutions: Learn Tactics to Plan and Manage Your Projects
Solutions: Be Aware of Ethical Considerations
Solutions: Keep Learning
Exercise: Case Study Review
Introduction to HFE Professional Skills End of Module Test
Ethical Practice
The Importance of Ethical Practice
What Are Ethics?
Ethical Practice in a Professional Context
Ethical Practice for Human Factors Specialists
Ethical Codes of Conduct
Laws and Regulations
CIEHF Code of Conduct
Ethics of Dealing with Participants in HF Studies
Impartiality and Fairness
Impartiality and Fairness: Practical Steps
Identify Risks and Benefits
Safeguarding the Interests of Study Participants
Safeguarding in Relation to Physical Harm
Safeguarding in Relation to Psychological Harm
Is It OK to ‘Trick’ Participants?
Ethics Approval
Information Necessary for Ethics Approval
Informed Consent
Exercise – Information sheet and informed consent forms
Protecting Privacy and GDPR
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The Core Personal Skills
What Do We Mean by Personal Skills?
Empathy and User Advocacy
Understanding Empathy as a Skill
Significance of Empathy in HFE
Empathy Mapping
Limitations of Empathy in HFE
Exercises to Improve Empathy Skills
User Advocacy
Tactics for User Advocacy
Limits of User Advocacy
Research Skills
Problem Solving
Problem Solving Frameworks
Team Working
Communication
Effective Listening Skills
Core Personal Skills End of Module Test
Getting Your Expertise Used
The AGREE Framework
Awareness
What Are We Trying to Achieve By Raising Awareness of HFE?
Recognition of Opportunities
Taking a “User-Centred” Approach to Raising Awareness of HFE
Identifying Pain Points
Exercise: Identifying Pain Points to Raise Awareness of HFE
Linking HFE to Known Concepts
Using Concrete Examples and Case Studies
Information Sources
“So… What Do You Do?”
Introduction Exercise
Goals
Types of Business Goal
Where to Find Business Goals
Linking HFE to Business Goals
Using Business Goal Language
Relationships
Understanding of Personal Motivations
Finding Common Ground
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Leading HFE Projects and Activities
Dealing with Cost Overspend
Quality Assurance and Control
Understanding Change on Projects
Managing Change
Leading HFE Projects and Activities End of Module Test
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Continuing Professional Development (CPD)
Introduction
Lifelong Learning Mindset
How To Do CPD Properly
Identifying Personal and Professional Development Goals
Aligning CPD Goals with Career Objectives and Organisational Needs
Practicalities of CPD Activities
Reflective Practice
Reflective Practice and CPD
Techniques for Effective Reflective Practice
Incorporating Reflection into Daily Practice
CIEHF CPD Guidance
CIEHF Competency Framework
CIEHF Membership Grades
CIEHF CPD Requirements
Planning your CPD
Steps to Develop a Personal CPD Plan
Identifying Resources and Opportunities for CPD
Setting SMART CPD Objectives
CPD Activities
Formal and Informal CPD Activities
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The Future of Human Factors Engineering
Mega Trends
HFE and Mega Trends
HFE and Mega Trends: Demographic Shifts
Aging Populations
Diverse Workforce
Changing Family Structures
Health Trends
Case Study: Global Network of Age-Friendly Cities and Communities
HFE and Mega Trends: Autonomous Technology
Safety and Reliability
User Acceptance and Trust
Human-Agent Teaming
Job Redefinition
Training and Education
Case Study: CAVForth Autonomous Bus
HFE and Mega Trends: Climate Change and Sustainability
Sustainable Design
Behavioural Change
Green Workplaces
Transportation and Mobility
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Introduction to Human Factors Engineering Professional Skills

  1. Human Factors Professional Skills
  2. Introduction to Human Factors Engineering Professional Skills
Module Content
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What Do We Mean by Professional Skills
Difference from Technical Skills
Why are Professional Skills Important?
Common Professional Problems and Challenges for HF Engineers
Gaining Influence
Making Trade-Offs
Managing Project Deadlines and Resources
Dealing with Ambiguity and Uncertainty
Solutions: Develop the Core Skills
Solutions: Figure Out How to Apply Your Expertise
Solutions: Learn Tactics to Plan and Manage Your Projects
Solutions: Be Aware of Ethical Considerations
Solutions: Keep Learning
Exercise: Case Study Review
Introduction to HFE Professional Skills End of Module Test
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